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Versa not connecting to WiFi

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‎07-26-2018 03:37 - last edited on ‎07-29-2018 06:50 by Moderator Alum

‎07-26-2018 03:37 - last edited on ‎07-29-2018 06:50 by Moderator Alum

Just got the Versa, I am trying to load my music onto it. My computer doesn't have a WiFi card, but I do have a WiFi dongle that uses 802.11ac (because if I must use WiFi, I wan't fast WiFi). Why doesn't the Versa connect to 5g / 802.11ac? Seems oddly limited given how long both have been around for like five years.

 

Do I have any options right now without buying anything else or am I just screwed?

 

 

Moderator edit: subject for clarity

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‎07-29-2018 06:54

‎07-29-2018 06:54

A warm welcome to the Community @Doorknobs.

 

If you are having issues connecting your Versa to your WiFi, I recommend taking a look at the Why won't my Fitbit watch connect to Wi-Fi? help article, where you will be able to find more information about this. You can also take a look at the other help article How do I connect my Fitbit watch to Wi-Fi?.

 

See you around. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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