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Versa not connecting to WiFi

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‎02-14-2019 07:56 - last edited on ‎02-15-2019 10:02 by Moderator Alum

‎02-14-2019 07:56 - last edited on ‎02-15-2019 10:02 by Moderator Alum

I can’t get my device to sync WiFi on my iPhone.

 

 

Moderator edit: subject for clarity

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‎02-14-2019 08:03

‎02-14-2019 08:03

Hi, in order to sync by WiFi your Versa needs to be in the charger and connected to your laptop. After having done that, go to the WiFi settings on your phone, press it and the name of your network should show. Right next to it's name is the WiFi icon that is white. Press that and your phone starts connecting to your network. When connection is established, the WiFi icon should turn to blue and say connected. whenever that's the case, your Versa, whilst being in the charger and connected to your laptop, will also be connected to WiFi. Good luck!!

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‎02-15-2019 10:03

‎02-15-2019 10:03

Welcome to the Community @Kaycra and @SunsetRunner thanks for stopping by.

 

If your watch isn't connecting to WiFi, I recommend taking a look at the help article Why won't my Fitbit watch connect to Wi-Fi? and follow the instructions provide there.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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