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Versa not counting steps or holding its charge

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‎10-03-2019 08:06 - last edited on ‎10-04-2019 15:25 by

‎10-03-2019 08:06 - last edited on ‎10-04-2019 15:25 by

Over the past two weeks, my Versa does not hold its charge and today, is not counting steps no matter how much I move. I have had this watch for 9 months.

 

 

Moderator edit: subject for clarity

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‎10-04-2019 15:24

‎10-04-2019 15:24

Welcome to the Fitbit Community, @bobnebel. 

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa not holding its charge or counting steps. Thank you for providing the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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