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Versa not displaying stats when I swipe up on clock face

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‎02-12-2023 19:41

‎02-12-2023 19:41

Every time I try to swipe up and see my steps, distance, calories etc it fades then disappears. It returns back to the clockface and when I try to swipe up again it does the same thing. I checked for updates, shut it down, recharged it, changed clock faces, removed it and added it back. Everything I could think of. Still doesn’t work. 

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‎02-12-2023 23:25

‎02-12-2023 23:25

Hi @EJRAMA - it could be an OS corruption issue and the resolution for that is a factory reset but this can risk destroying the watch.

 

A quick solution is to change to a clock faces that has all the major information to hand which you can see at a glance rather than having to swipe.

For the one off information, such as sleep, it can be seen in detail in the Fitbit App after syncing.

Author | ch, passion for improvement.

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