07-31-2019
13:50
- last edited on
08-01-2019
07:46
by
JuanJoFitbit
07-31-2019
13:50
- last edited on
08-01-2019
07:46
by
JuanJoFitbit
I heard the notifications is being worked on. Hope that happens soon as I rely on them.
Then just in the last 2 days my Versa can't last past 8 hours and as short as 5 hours. I went to bed last night at 100% and it was dead 6 hours later. My alarm did not go off because it had expired.
I hope Fitbit can help me out. I came back to Fitbit after running into issues with bands on the Samsung. Right now I am carrying my samsung in my pocket because it still works fine for notifications and it lasts a lot longer than 8 hours.
Moderator edit: format
08-01-2019 07:45
08-01-2019 07:45
@cxaaxc it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since its battery is not lasting as long as it should.
I'd like you to try the tips that are listed in this help article in order to improve the batter life of your watch. After this, monitor the behavior of the battery and see if the issue gets fixed.
Regarding the notifications issue, I appreciate your patience and understanding. In the meantime, try the troubleshooting steps that are listed in this help page if they haven't been performed yet and see if your Versa gets notifications again. In the meantime, let me know what is the brand and model of your phone.
Keep me posted on the outcome!
08-01-2019 08:01
08-01-2019 08:01
My fitbit Versa just started the same thing yesterday. I have never had an issue with the battery and fully charged it yesterday afternoon and this morning it was dead. I have changed nothing in any setting.
08-03-2019 10:31
08-03-2019 10:31
@SaraMcAvoy I'm sorry for the late response. However, let me welcome you to our Fitbit Community.
Since your Versa is also experiencing battery draining issues, please let me know if you have tried the tips that are described in this help page. After trying these steps, check out if the battery doesn't drain fast.
See you around!