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Versa not getting notifications and how do you link Pandora?

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‎10-21-2019 18:43 - last edited on ‎10-22-2019 12:14 by Fitbit Moderator

‎10-21-2019 18:43 - last edited on ‎10-22-2019 12:14 by Fitbit Moderator

My Versa would notify of emails, progress, incoming calls, etc., and suddenly that stopped. How do I fix this?? Also do you have to have a paid subscription to Pandora to use on your phone? I have Pandora but the free version.

 

 

Moderator edit: updated subject for clarity

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‎10-22-2019 12:23

‎10-22-2019 12:23

@Connie1051 Welcome! It's nice to have you on board! 

 

Let me help you with your Versa not getting notifications and Pandora setting. First of all you will need a Pandora premium account. You can read the requirements here.

 

Regarding the notifications, which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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