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Versa not holding a charge

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‎07-19-2018 18:09 - last edited on ‎07-20-2018 07:49 by Moderator Alum

‎07-19-2018 18:09 - last edited on ‎07-20-2018 07:49 by Moderator Alum

I read that the Fitbit Versa was supposed to have up to four days battery life. When I first got it, this was true, but over time the battery life has gone down. Now, it doesn’t even last a day. I cannot wear it to bed at night to track my sleep because I have to charge it. I am a lifeguard and swimming instructor and I wear it in the water a lot. Is this a reason?

 

 

Moderator edit: subject for clarity

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‎07-19-2018 22:08

‎07-19-2018 22:08

Hello @Hussbroo144

@Check to see if you have auto sync on. That will decrease your battery life. Turn it off and see if that helps. 

Also see how long your backlight stays on for. Mine stays on for the default 10 seconds and I have auto sync off. Battery lasts for over 5 days for me. 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


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‎07-20-2018 07:50

‎07-20-2018 07:50

Welcome to the Forums @Hussbroo144 and @ACG thanks for stopping by.

 

If your Versa isn't holding a charge, I recommend taking a look at this post and follow the instructions provide there. After these steps, test your unit.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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