help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not holding a charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-02-2018 08:54 - last edited on ‎08-03-2018 06:22 by Moderator Alum

‎08-02-2018 08:54 - last edited on ‎08-03-2018 06:22 by Moderator Alum

My Versa battery life sucks! Max 1.5 days and it’s dead. Have tried to even shut down when not in use to try preserve the battery life. Frustrated and annoyed!

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎08-03-2018 06:23

‎08-03-2018 06:23

It's great to welcome you @RSvan.

 

I am sorry to hear about the battery issue you are experiencing with your Versa. Please take a look at this post and follow the instructions provide there. After those tips, test your watch.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎08-03-2018 21:08

In response to AlejandraFitbit

‎08-03-2018 21:08

Hello

Thank you for suggestion. So I charged the Versa last night and it was 100% charged this morning. I did already switch off the modes as you suggested. I wore the versa today and at time of writing this reply (9pm my time) the versa was at zero battery level. It’s not even a 24 hours. This sucks and I am very unhappy with this product. If you are with Fitbit - may I suggest you take back my versa - please. My Fitbit Charge 2 works fine with at least 3 days of battery life after a 100% charge. Very very disappointed with the versa. What should I do ?

Best Answer
0 Votes