Versa not holding a charge

[Anonymous25]

I have recently purchased a Fitbit. For the first 20 days or so the battery lasted for a decent 2-3 days. But from past 3 days, the battery doesn't even last a day. I even tried factory resetting but it didn't work. I also reduced brightness, removed few apps and also checked but the issue persists. Any solution for this?

Moderator edit: subject for clarity

[WendyB]

How are you charging it? Best on a USB port on your computer

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

[AlejandraFitbit]

A warm welcome to the Community @Anonymous25 and @WendyB thanks for stopping by.

I appreciate all the efforts in trying to fix this issue. If your Versa isn't holding a charge, I recommend taking a look at this post and follow the instructions provide there. After those steps, test your watch.

Let me know the outcome. 

[Anonymous25]

Hi,

I have already tried most of the things mentioned in the post.I sync my data once a day.I use very minimal features and I don't know why the charge doesn't even last a full day.I also observed that even though the fitbit is idle it is draining battery at a very high pace.I observed it to be 100 at night and by morning it went down to 54.I really don't know what else needs to be done.

[Anonymous25]

At most times I connect my fitbit to usb port on my laptop,but sometimes when my laptop isn't available I connect it to a wall charger

[KB9WNS]

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@Anonymous25 wrote:

I have recently purchased a Fitbit. For the first 20 days or so the battery lasted for a decent 2-3 days. But from past 3 days, the battery doesn't even last a day. I even tried factory resetting but it didn't work. I also reduced brightness, removed few apps and also checked but the issue persists. Any solution for this?

Moderator edit: subject for clarity

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Update you phone app to version 2.77  There was a bug in a previous version that caused some syncing/battery life/data usage issues.

[Anonymous25]

I am currently using the latest version and i still have battery issues.

[KB9WNS]

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@Anonymous25 wrote:

I am currently using the latest version and i still have battery issues.

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Contact FitBit customer service.