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Versa not holding a charge

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‎10-29-2018 07:16

‎10-29-2018 07:16

Initially, when I bought my Versa a few months ago, I loved it.  Held a charge for 3-4 days, etc.  Now it will not even hold a charge for 24 hours.  I've turned it off and on, cleaned it, turned off ALL settings (which makes it more or less useless), and it STILL won't hold a charge.

What next?

Best Answer
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2 REPLIES 2

‎10-29-2018 11:34

‎10-29-2018 11:34

Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291


How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

 

Hope to see you around the forums! Join in on the discussions forums!

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎10-29-2018 20:50

In response to WendyB

‎10-29-2018 20:50

As my first message stated, I HAVE cleaned it, I've restarted it, etc.  This is new.  It used to last 3-4 days, and doesn't go through a full day now.  Before I posted, I looked this up, tried the solutions (which were the same ones you gave links to).

 

What now?

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