Versa not holding a charge

[Hoot5925]

I bought my Versa in December and have loved it until this past week. It suddenly stopped showing my notifications and the battery dies after only a few hours. I have tried all the tips that have been previously listed and would like a solution. 

[NellyG]

Hi @Hoot5925   What exactly have you tried? Have you restarted it several times? Restart your tracker

Have you tried a Factory reset? Settings app on the watch and scroll down to about

Have you tried the suggestions in THIS Help Article on battery life?

We need more information before we can help you further.

[Jessashley]

Contact FitBit Support. I have tried everything as well. I pre-ordered my Versa and have had it since May 2018. It just, in the last week, has not been keeping a charge. I'm in the process of more trouble shooting and in direct contact with support. I hope this is just a glitch with an update or something because I LOVE my Versa and do not want to go to another brand or watch. Best of luck!

[Hoot5925]

I have done the factory reset twice. I have done everything I can think of. I love my Versa and want to figure out how to get it back to normal.

[Jessashley]

These are the instructions that were emailed to me. Try it for a day. Working for me so far. 

[Hoot5925]

I tried this and the battery didn’t even last 5 hours! It is very frustrating!