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Versa not holding charge

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‎09-10-2019 08:38 - last edited on ‎12-21-2021 15:05 by Moderator Alum

‎09-10-2019 08:38 - last edited on ‎12-21-2021 15:05 by Moderator Alum

I received my Versa at Christmas time last year. Recently it has stopped holding charge like it used to. I used to be able to go 3/4 days without charging, now it is less than 24 hours. I have cleaned the charger and pieces on the back of the watch, used a different charger base, and it is up to date with most recent software. Any advise or anyone know who I can contact for further help with this issue?

 

 


Moderator edit: subject updated for clarity

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‎09-10-2019 11:09

‎09-10-2019 11:09

Hi Diana, contact Customer Support and ask for a battery test.

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