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Versa not holding the charge for more than 2 hours

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‎08-01-2020 01:57 - last edited on ‎08-03-2020 09:50 by Fitbit Moderator

‎08-01-2020 01:57 - last edited on ‎08-03-2020 09:50 by Fitbit Moderator

Been on customer support, if versa has blackout, clean contacts with rubbing alcohol, dry, then hold left and bottom right button for 10 seconds. then leave to charge for minimum 2 hours. Do not let battery completely die again.

 

 

Moderator Edit: Clarified subject

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‎08-03-2020 11:33 - edited ‎10-12-2023 18:24

‎08-03-2020 11:33 - edited ‎10-12-2023 18:24

Hi there @Melvmp, thanks for stopping by in the Community Forums. Thanks for the details provided in your post about your Versa's battery behavior. 

Did the steps recommended by our Support Team worked? If continue having issues with the battery and have exhausted all troubleshooting steps to fix your watch, please get in touch with our team again so they can continue assisting you on this matter. 

Maria | Community Moderator, Fitbit


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