Versa not holding the charge for more than 4 hours

[W8didudo2versa]

For the last 4 days my versa can only keep charge for around 4 hrs. It used to keep the charge for 4 days. Did not change anything on my phone now on versa.

Now I tried disabling all notifications, Bluetooth on my phone.

Removed all custom apps on the versa device.  No luck. Please help!!!!!

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @W8didudo2versa, welcome to the Community Forums. Thanks for the details provided in your post about the battery short life of your Versa and for taking the time to troubleshoot it prior to posting here. 

As per the description, it seems that it has insufficient power source. Where do you charge your tracker? Have you checked if by any chance the USB port or outlet is faulty? If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub. Please note that for best results, don’t leave your device plugged in on the charger longer than overnight.

Also, please confirm that you've followed the steps provided in this help article: Can I extend my Fitbit device's battery life? 

On the other hand, if you have charging difficulties, please check the steps below:

• Clean the charging contacts on the back of your device and the pins on your charging cable using the instructions in How do I clean my Fitbit device?
• If the error "insufficient power source" appears on your device's screen, remove other devices plugged in to your power source, or plug your device in to another source.
• Try a different USB port or a UL-certified wall charger.
• Check the alignment and try reconnecting your device to the charging cable. For more information, see How do I charge my Fitbit device?

If the issue persists, my best recommendation will be to get in touch directly with our Technical Customer Support department here. Also, I can contact them for you if necessary.