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Versa not keeping time and resetting itself

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‎05-28-2019 15:13

‎05-28-2019 15:13

My Versa keeps resetting itself for the last week. Today it stopped keeping time.

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‎05-29-2019 11:25

‎05-29-2019 11:25

@Princlexy03 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's resetting by itself and won't keep time.

 

I'd like you to try restarting your Versa as described in this help article. This will refresh your tracker internally. Once you've done this, monitor your watch and see if the issue gets fixed.

 

As a side note, please make sure that you user a clock face developed by Fitbit.

 

Keep me posted! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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