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Versa not pairing

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‎08-25-2018 10:48 - last edited on ‎08-26-2018 04:53 by Moderator Alum

‎08-25-2018 10:48 - last edited on ‎08-26-2018 04:53 by Moderator Alum

Stuck on firmware for 24 hours and Fitbit was no help.

 

 

Moderator edit: subject for clarity

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‎08-26-2018 04:54

‎08-26-2018 04:54

A warm welcome to the Community @Versa26.

 

I appreciate the efforts in trying to fix this and would like to know if you watch is paired? If it isn't, I recommend taking a look at the help article How do I set up my Fitbit device? and follow the instructions provide there. Also, you can see the steps in the article Why can't I update my Fitbit device?.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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