Versa not receiving firmware updates

[AngB32]

my versaa is still on version 32.32.10.15. according to the website they are just releasing version 32.33.1.30. and there have been two other updates.

Why have I not receiving notifications that  there is an update available? Is there a way to force the update?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@AngB32 Welcome to our Fitbit Community! Regarding your inquiry, please check out this help article, which explains how to update your Fitbit tracker.

Let me know if this helps! 

[AngB32]

I have read this post and tried from the app and through the computer app. I don't see any option to update. Any other ideas?

Thank you!

[JuanJoFitbit]

@AngB32 Thank you for getting back! I'd like you to try one more workaround which is listed in this help article. If the issue persists, let me know and I'll be happy to follow up.

[GillianPNZ]

I am behind in firmware versions but don't have an update button to be able do an update, I would like the latest version. Please can you help me ge the latest update.

[AngB32]

Yesterday magically I had the update button when I opened the app on my phone. IIdidnf see your reply until this morning. So I did nothing to make the update appear. I have never seen that before in the time that I have owned the watch. I didn't see your reply until this morning. So I did nothing to make the update appear. 

So I'm not sure how but it worked. My watch is updated and working great!

[JuanJoFitbit]

@GillianPNZ Thank you for joining us in this thread and our Fitbit Community! Since you mentioned that your app doesn't show an update. Please try logging out of the Fitbit app, restart your phone, open the app again and log in. Finally, follow the steps to update your tracker again, as they're listed in this help article.

@AngB32 I'm so glad to hear that your Versa could update its firmware. Thank you for posting the update here.

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

I'll be around if more questions arise guys!