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Versa not receiving notifications from iPhone 7

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‎10-18-2020 03:13 - last edited on ‎10-18-2020 18:41 by Fitbit Moderator

‎10-18-2020 03:13 - last edited on ‎10-18-2020 18:41 by Fitbit Moderator

Versa won’t display notifications from I phone 7

 

Moderator Edit: Clarified subject

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‎10-18-2020 16:49

‎10-18-2020 16:49

Did you try doing a factory reset? That fixed the problems I was having. Go to settings then scroll down to factory reset.

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‎10-18-2020 18:45

In response to PecosRose

‎10-18-2020 18:45

Hi @Gartland6, welcome to the Community Forums!

 

Thanks for bringing this to our attention. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

@PecosRose Your help is appreciated, thanks for sharing the steps you took to resolve your difficulties.

 

I'll be here if further assistance is needed.

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