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Versa not receiving notifications

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‎05-21-2018 20:16 - last edited on ‎05-23-2018 11:07 by Moderator Alum

‎05-21-2018 20:16 - last edited on ‎05-23-2018 11:07 by Moderator Alum

My new device is updated and I don't get notifications. How does this get fixed?

 

 

Moderator edit: subject for clarity

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‎05-23-2018 11:09 - last edited on ‎05-27-2025 08:19 by Fitbit Moderator

‎05-23-2018 11:09 - last edited on ‎05-27-2025 08:19 by Fitbit Moderator

Hey @Mnqh05, it's great to see you around.

Have you already set your notifications up? If you haven't, I recommend taking a look at the How do I get notifications from my phone on my Fitbit device? article and follow the instructions provided there to set them up.

Now if you have already set your notifications but you are not receiving them, follow the steps in the help article My Fitbit device isn't receiving notifications from my phone.

I hope this helps, let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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