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Versa not receiving notifications

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I really liked my Versa for two weeks. Now I legitimately can not stand this watch. Nothing but problems and aggravation. It would not connect to exercise, and would just briefly flash the 'exercise' logo and screen and then go back. I had to restart, turn off, delete both apps, remove Versa from account, and do a factory reset, all several times. I finally got this thing working and it successfully tracked my treadmill workout last night.

 

Now, this morning, I can not receive any notifications (texts, calls, etcl) on my Versa. I can not get this fixed.  I am so frustrated. Can someone please help and save me the fortune of going to iWatch? Please just tell me what to do in steps, do not refer me to another link.  That is just adding to my frustration.

 

 

Moderator edit: subject for clarity

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It's great to see you around @DDG13.

 

I appreciate all the efforts in trying to fix this. I know that you don't want to be referred to another link, but there are several steps to follow in order to fix the notifications problem. So, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

I also suggest checking if your phone is a compatible mobile device.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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