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Versa not receiving notifications

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‎12-16-2018 20:05 - last edited on ‎12-17-2018 07:11 by Moderator Alum

‎12-16-2018 20:05 - last edited on ‎12-17-2018 07:11 by Moderator Alum

Can't receive messages and phone calls.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎12-16-2018 20:24

‎12-16-2018 20:24

Hi, @debmichael! Make sure your device is compatible and check out how to set up notifications and troubleshooting guidance from Fitbit.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎12-17-2018 07:12

‎12-17-2018 07:12

A warm welcome to the Community @debmichael and @MakMak thanks for stopping by.

 

I would like to know if the instructions provided by our friend worked? Is your watch receiving notifications now?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-17-2018 08:16

In response to AlejandraFitbit

‎12-17-2018 08:16

My calendar comes through to my versa but I don’t get text messages. My versa is paired, notifications are enabled on my iPhone. Help!

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‎12-19-2018 04:45

In response to trs920

‎12-19-2018 04:45

It's great to see you around @trs920.

 

If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

 

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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