help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-16-2018 20:05 - last edited on ‎12-17-2018 07:11 by Moderator Alum

‎12-16-2018 20:05 - last edited on ‎12-17-2018 07:11 by Moderator Alum

Can't receive messages and phone calls.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
4 REPLIES 4

‎12-16-2018 20:24

‎12-16-2018 20:24

Hi, @debmichael! Make sure your device is compatible and check out how to set up notifications and troubleshooting guidance from Fitbit.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer

‎12-17-2018 07:12 - last edited on ‎11-08-2025 04:34 by Fitbit Moderator

‎12-17-2018 07:12 - last edited on ‎11-08-2025 04:34 by Fitbit Moderator

A warm welcome to the Community @debmichael and @MakMak thanks for stopping by.

I would like to know if the instructions provided by our friend worked? Is your watch receiving notifications now?

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎12-17-2018 08:16

In response to AlejandraFitbit

‎12-17-2018 08:16

My calendar comes through to my versa but I don’t get text messages. My versa is paired, notifications are enabled on my iPhone. Help!

Best Answer
0 Votes

‎12-19-2018 04:45 - last edited on ‎11-08-2025 03:55 by Fitbit Moderator

In response to trs920

‎12-19-2018 04:45 - last edited on ‎11-08-2025 03:55 by Fitbit Moderator

It's great to see you around @trs920.

If you are having issues with your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

Let me know how it goes. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes