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Versa not receiving text notifications with iPhone SE 2020

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‎11-12-2020 17:36 - last edited on ‎11-13-2020 16:50 by Fitbit Moderator

‎11-12-2020 17:36 - last edited on ‎11-13-2020 16:50 by Fitbit Moderator

Hi all!

I have iPhone SE 2020, I am not getting any text notifications . Don't tell me how to set up, I have done it 3 times already! Oh! I have Fitbit Versa.

Anyone have the same issues with iPhone SE 2020?

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎11-13-2020 16:48

‎11-13-2020 16:48

Hi @Becalee, welcome to the Community Forums.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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0 Votes

‎11-13-2020 17:15

In response to RicardoFitbit

‎11-13-2020 17:15

Hi,
Assoon got my new iPhone (2wks ago) and transferred all the apps over. Then the next days while checking the texts on my phone and realized that my fitbit versa wasn't getting any notifications. I uninstalled the fit bit app and reinstalled and started all over again. Still not getting any notifications at
Best Answer

‎11-14-2020 08:51

In response to RicardoFitbit

‎11-14-2020 08:51

Hi,
As soon got my new iPhone (2wks ago) and transferred all the apps over. Then the next days while checking the texts on my phone and realized that my fitbit versa wasn't getting any notifications. I uninstalled the fit bit app and reinstalled and started all over again. Still not getting any notifications at all.

Best Answer