help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not recognising walk activity anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2018 06:29

‎05-15-2018 06:29

For some reason my versa isn’t auto recognising the walk activity anymore, anyone else having this trouble? 

Best Answer
0 Votes
3 REPLIES 3

‎05-15-2018 14:31

‎05-15-2018 14:31

Me two and a few others on a facebook page called 

fitbit chit chat are also commenting on thus issue.

it worked perfect for me the first 2 walks I did but since then nothing has auto registered

Best Answer
0 Votes

‎05-15-2018 14:36

‎05-15-2018 14:36

Same issue, steps are ok

Best Answer
0 Votes

‎05-15-2018 22:44

In response to Moo2

‎05-15-2018 22:44

It was working fine on Friday, if you log a walk as an exercise, it changes the Steps, distance and  total calories. Hope it’s just a blip and gets sorted soon! 

Best Answer
0 Votes