05-26-2018
09:50
- last edited on
05-27-2018
07:12
by
LanuzaFitbit
05-26-2018
09:50
- last edited on
05-27-2018
07:12
by
LanuzaFitbit
I leave my home and Versa is connected. I am also listening to music via my Bluetooth headphones. After a while, my Versa screen shows "connecting..." and I no longer get my kilometer updates. The Bluetooth headset continues to play the music, thereby signally that Bluetooth is still functioning. The Versa continues to show "connecting..." for the remainder of my run (about an hour). I have learned that the only way to get the Versa to reconnect during a run is to turn off my Bluetooth and promptly turn it back on. Shortly after that, the "connecting..." disappears and I get my kilometer updates. However, the "connecting.." indication often sometimes does return later in the run. Obviously, turning Bluetooth off and on multiple times is not practical when running. What should I do?
Moderator edit: Clarified subject
05-26-2018 13:30 - edited 05-26-2018 13:30
05-26-2018 13:30 - edited 05-26-2018 13:30
Hello @MacWilder iItoo find that turning off on the Bluetooth often helps, or a phone restart .
As for Bluetooth the fitbitFand headphones connect using different protocols and yes one may work while the other does not .
You mention the headphones are connected but I see nothing about what they are connected to, the phone or the versa itself.
05-26-2018 13:45
05-26-2018 13:45
05-26-2018 19:23
05-26-2018 19:23
Well the Bluetooth gps connection should not be affected by cellular connections.
I only asked about the headphones because it is possible to load music on the Versa and then connect the headphones directly to the Versa.
Your headphones communicate through the old BT protocol, now called Classic .while the GPS connects through Bluetooth Low Energy.
One thing to try is to enable always connectedcon the Fitbit app.
I find there are times a phone restart is needed, and also noticed that at these times I'm unable to connect to my printer.
06-27-2018 19:06
06-27-2018 19:06
Hi,
i had songs downloaded to versa and I just realized consecutive this 2 days that after my connection with my Bluetooth earphone I can’t sync with my phone after my run to tell my work out. Didn’t bring phone out is reason u upgraded to versa and now seems without phone it does work properly . Can anyone help what went wrong?