Versa not recording days of exercise

[Strecker]

Doesn’t count days for exercise but logs the calories burned and steps etc ..... but doesn’t show the day so I don’t have that daily info to compare my elevates heart rate to CrossFit routine etc....

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi @Strecker, nice to have you as a new member of the Fitbit Community! I'm sorry for the late response. I was reading your Versa is not counting your days of exercise.

I'm wondering how it goes so far, is the issue persisting? How are you tracking your exercise or are you letting the activity be autodetected by your Versa?

If you are letting the SmartTrack feature detect your CrossFit routine this should be categorized as Sports or Aerobics, since there is not a category in specific in the SmartTrack feature to recognized other exercise beyond the default one.

If this is not the case, adjusting your tracker on your arm will do the trick. 

• Tighten the band just enough so it isn't slipping around on your wrist. 
• Move the band to a slightly different position on your arm—a little higher or a little lower.

If is not working, perhaps a restart will address the issue. For additional help, please review the following help article: How do I restart my Fitbit device?

Hope this helps and get you back on track.

[Lilsis59]

I can’t get my versa Fitbit to track my days exercised anymore.

[rsmith056]

Nope your suggestions don’t work. I’ve restarted, deleted app and downloaded again,  it worked last week and just stopped working this week.  The app is really frustrating that things happen to it when nothing has changed.  

[Hcar8012]

Mine recorded days of exercise till last week and now has stopped. It does show my steps, heart rate and calories burned but not days of exercise. Boo! So frustrating.