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Versa not recording floors

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‎10-15-2020 08:40 - last edited on ‎10-15-2020 19:46 by

‎10-15-2020 08:40 - last edited on ‎10-15-2020 19:46 by

My versa does not record floors,  do I need to send it back and get a replacement?

 

 

Moderator edit: subject for clarity 

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‎10-15-2020 13:08

‎10-15-2020 13:08

Hi there, @SouxieSoux ! How long have you had your Versa? Is it new? You can check here to get a good understanding of how the Versa counts stairs. 

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