Versa not recording sleep

[Hkornbrust]

My Versa is not recording me going to sleep at all. It's been 3 nights now and it just shows up nothing any one else had the issue?

[AlejandraFitbit]

Welcome to the Community @Hkornbrust.

I am sorry to hear that your Versa isn't registering your information. There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

I hope this helps, let me know how it goes. 

[Grumpyswife]

It's been the last two nights for me now (Versa not recording sleep or heartbeat).  Did you ever get a solution to this?

[Feroluce]

Me too. Tried every solution suggested, no luck.