Versa not registering all of my steps

[nhbreeze]

My steps should be about 4000-5000 after mowing - only shows 354! Tried restarting, not logging steps, watch is logging active minutes though. What to do?

Moderator edit: subject for clarity

[AlejandraFitbit]

A warm welcome to the Community @nhbreeze.

Could you please tell me how are you logging your activities? Have you been logging the activities walk or run? If you have, I recommend deleting this since this might be causing discrepancies in your information.

Now if you haven't, I recommend restarting your Versa by doing the following and test it later:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

Let me know the outcome. 

[nhbreeze]

Sent from Yahoo Mail on Android