help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not registering heart rate steps or sleep track

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-25-2020 15:17

‎09-25-2020 15:17

Good morning, 

i have reset my Fitbit, removed it from the app on my phone and re registered it turned it off And on numerous times, this is very frustrating that my heart rate or steps or sleep track  are not being registered on Versa or phone I don’t know what to do I bought my Versa on the 18/9/2019

I am looking for help on how to fix this please

Best Answer
Labels:
0 Votes
0 REPLIES 0