Versa not registering my heart rate

[CAM73]

It have ??? marks after the heart... I've turning it off and on.

Help!

Moderator edit: subject for clarity

[SunsetRunner]

Try restarting the Versa by pressing and holding the left and bottom right buttons until the fitbit logo appears. 

If possible, try a different clock face as well. 

[Rich_Laue]

Let's go to fitbits help docs. 

Why don't I see my heart rate on my Fitbit device?

Learn tips for troubleshooting the heart rate display on your Fitbit device.

[AlejandraFitbit]

Welcome to the Community @CAM73, @SunsetRunner and @Rich_Laue thanks for stopping by.

I would like to know if you keep having issues with your Versa recording your heart rate? Have the instructions provided by our friends worked?

Hope to hear from you soon. 

[CAM73]

It fine now, had to update the face.
Thanks for everyone help. You guys are awesome
C

[MrCarnage615]

I started noticing mine having the same issue along with my notifications not vibrating. I held down the left button and the bottom right button and let it restart. Problem solved! Thanks!

[AlejandraFitbit]

Thanks for the update @CAM73 and @MrCarnage615 great to see you on board.

I am glad to hear that your issues have been resolved and that your watches are now working properly. If there is anything else we can do for you, do not hesitate to post it.

Keep the stepping up!