Versa not responsive to touch or motion

[roduino]

The screen on my versa lite only turns on some of the time, is not responsive to my touch and frequently restarts by itself throughout the day. Has anyone experienced this?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@roduino, welcome to our Fitbit Community. I'm happy to assist you with your Fitbit Versa Lite since it won't respond to your touch.

In order to fix this issue, please restart your watch as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Keep me posted on the outcome! 😀

[roduino]

Hi, thank you for your response. My clock was already a Fitbit version but
I did restart the watch. Unfortunately, nothing has improved 😞

Rochelle