Versa not showing any display

[camilletucker81]

Hello, 

Maybe this will help me get my question/issue resolved since  we can't email support.  I have a Versa and at first the touch screen wasn't responding, I updated it yesterday, tried changing the watchface and restarting and it didn't help.  Then overnight the display cut off completely and wont come on at all. I can turn it off and then it looks like it's slightly glowing but nothing else happens.  Any suggestions on what else I cna do to try and fix it. 

I also tried live chat but was 

[Odyssey13]

Hi @camilletucker81  Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

[HannahWhite_19]

this exact thing happened to mine this morning (it’s three weeks old). Put it on charge last night absolutely fine and this morning no display but could still feel the vibrations and it was still counting steps etc! Phoned customer care and they are sending out a replacement. I have since looked online and have seen that a lot of other people have had the same issue!! Hoping the replacement doesn’t do the same thing 😞