Versa not showing apps.

[Marthalkm]

Hi all my apps are gone on my versa except for alarm. But the apps are still there in the app but just not the device. What should I do?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Marthalkm, thanks for joining the Fitbit Community, it's great to have you on board. 

Thanks for bringing this to my attention. Tell me, is your Versa syncing correctly? Have you restarted your watch lately by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen? If so, I would like to ask you to take pictures of your Versa and reply to me with them so I can check this further. This will be very helpful. 

Thanks for your patience and understanding, I'll be waiting for your reply. 

[MattieF]

Hi,

I am having the same difficulty.  

When I use the bottom right button it just shows Alarm app. I have tried the reset suggested, but still the same issue.

The standard apps still showing on the Fitbit App on my phone.The Versa is synching correctly.. daily activity etc. shows on my phone ap.

Do you really need picture?  When clicking on the bottom right button>  Alarm icon appears briefly then the app opens to.. Set an Alarm 

[MattieF]

IGNORE the above..

Was being a bit slow. Just realised I was looking in the wrong place 😕

[agardner]

I am having the same issue. I have restarted, it’s syncing properly but not seeing apps via the device. 

Any additional suggestions? 

Andrea

 This is after clicking the bottom right button. 

[Godsbusy]

So what is the solution for this?  I tried the above actions... still only have alarm

[AstriteV]

I have issue with Versa 3, can not see the Apps (such as Barcode) in Fitbit phone App. 

[Guy_]

Hi @AstriteV  - choose the Gallery tile in the Fitbit phone app,  click profile photo, device photo.

[AstriteV]

Got it thanks