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Versa not showing heart rate information

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‎07-14-2018 08:08 - last edited on ‎07-18-2018 06:59 by Moderator Alum

‎07-14-2018 08:08 - last edited on ‎07-18-2018 06:59 by Moderator Alum

Why is my Versa not showing me my HR?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎07-14-2018 09:29

‎07-14-2018 09:29

Hello @foxxynana01

Something might of changed your settings.

Here is a link to get it back working.

Heart Rate

 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
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‎07-18-2018 07:00 - last edited on ‎10-23-2025 11:12 by Fitbit Moderator

‎07-18-2018 07:00 - last edited on ‎10-23-2025 11:12 by Fitbit Moderator

Great to see you around @foxxynana01 and @ACG thanks for stopping by.

I would like to know if you keep having issues with your Versa? Have the instructions provided by our friend worked?

Hope to hear from you soon. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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