help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not showing heart rate information

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-14-2018 08:08 - last edited on ‎07-18-2018 06:59 by Moderator Alum

‎07-14-2018 08:08 - last edited on ‎07-18-2018 06:59 by Moderator Alum

Why is my Versa not showing me my HR?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎07-14-2018 09:29

‎07-14-2018 09:29

Hello @foxxynana01

Something might of changed your settings.

Here is a link to get it back working.

Heart Rate

 

Community Council Member

ALAN | VAN,B.C. Canada Community Council Member

Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS

Click here Fitbit help for more solutions


>Contact
Best Answer
0 Votes

‎07-18-2018 07:00

‎07-18-2018 07:00

Great to see you around @foxxynana01 and @ACG thanks for stopping by.

 

I would like to know if you keep having issues with your Versa? Have the instructions provided by our friend worked?

 

Hope to hear from you soon. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes