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Versa not showing most recent stats

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‎01-01-2019 17:03

‎01-01-2019 17:03

Hi all,

I browsed through similar topics but the only thing I seems to have found was advice to update the Fitbit software. My software IS up to date, as in I have the latest version, but when I scroll up on my Versa, i see is calories logged from a different day (don’t even know when), and it keeps saying 0/5 days worked out even though I logged a few this week. Advice on how to fix this if I already have the latest software is appreciated.

 

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‎01-01-2019 19:02 - edited ‎01-01-2019 19:02

‎01-01-2019 19:02 - edited ‎01-01-2019 19:02

@Snowb0arder Is your Versa syncing without issues? When was the last sync? You can access that information in the Fitbit mobile app - just tap on Versa icon and scroll down to the Sync section. Also, have you tried rebooting Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes? Finally, if you open Fitbit mobile app and go to Versa's Apps and scroll down to Today app, what's the version and release date? Is there an update available?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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