Versa not showing the date

[frcreed]

How can I get Versa to show the date?  It was fine until I returned from Europe.  Now it shows the correct time but no date.

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @frcreed, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for having shared your experience with us. At this moment I would like to gather some information from you so I can check this further:

1. Is the date not showing or is the Versa showing the incorrect date?
2. Which clock-face are you currently using?
3. Have you restarted your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen lately?
4. Have you checked the settings on the clock-face to see if there's any setting that hides the date?

This information will be very helpful for me, if you have any other details you'd like to share please do, they will be helpful as well. 

Thanks for your patience and understanding, I'll be waiting to hear from you. 

[frcreed]

Thanks so much for your response. After several hours the correct date appeared; before it showed no date at all - just blank spaces where the number should be. So I'm good now. My best guess is that the watch was trying to access the wrong internet connection here at home. In any event, thanks for writing; sorry to have bothered you.

Moderator edit: Format.

[cliffbutler]

My wife and I both have versa and the date does not show on either one .The date shows as --/--/-- on all watch faces.

[frcreed]

Ultimately my date showed up.  The best I could figure is that my Versa had been accessing the wrong internet site at our home.  I'm really not sure, so I can't offer any solution for you.  I wish you well ... and thanks for posting.

[cliffbutler]

I found the problem. The date was not turned on for the watch face we are
using. I did not know you had to turn the date on.

[codmcshizz1]

My versa no longer shows the date or any info other than the time, temperature, and heart rate (current and resting). I’ve synced it and reset it multiple times with no change. Any solutions?

[frcreed]

My date problem sort of resolved itself when I got on a stronger wifi signal. That's all I could figure out. I've found the time takes a long time to change when we go to different time zones, but I don't understand why it would not change as fast as my iPhone. I'm afraid I'm not much of a resource for you; others may be; sorry.

[MarcoGFitbit]

Hello everyone, I hope you're doing well. 

@frcreed and @cliffbutler, I appreciate you have come back and let us know your issue has now been resolved, I'm very glad. 

@codmcshizz1, thanks for reporting this issue to us, as you have already synced and reset your Versa multiple times, I would like to know which clock-face are you currently using. In the meantime, please change to a different one (preferably a Fitbit clock-face), then sync your Versa, after that, change the clock-face to the one you're currently using and check if this solves the issue. 

Thanks for your patience and understanding, I'll be waiting to hear from you.