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Versa not staying connected to my iPhone

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‎06-15-2021 16:14 - last edited on ‎06-16-2021 15:27 by Moderator Alum

‎06-15-2021 16:14 - last edited on ‎06-16-2021 15:27 by Moderator Alum

Sorry, I’m new to these things. I have been having issues lately with my Versa. It won’t stay connected to my iPhone 11. BT is on, turned it off and on again, restarted both, removed app and redownloaded, removed device then added again, nothing works. Restarting my phone worked for half a day then disconnected again. I can’t…won’t keep doing that. Is there something I have missed?

thanks

 

Moderator Edit: Clarified subject

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‎06-16-2021 15:30

‎06-16-2021 15:30

Hi there, @DaniKk. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. I understand where your concern is coming from. 

 

I've seen you reached out to our Support Team after posting here and they have an open case for this situation. If you have any further questions, please wait for a follow up email. Our team will continue assisting you shortly.

 

Have a nice day. 

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