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Versa not staying synced to my phone

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‎06-24-2021 04:11 - last edited on ‎06-24-2021 09:44 by Fitbit Moderator

‎06-24-2021 04:11 - last edited on ‎06-24-2021 09:44 by Fitbit Moderator

I have to re-connect several times a week. Both my Motorola phone and versa have been updated.

 

 

Moderator edit: updated subject for clarity

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‎06-24-2021 09:43

‎06-24-2021 09:43

@panthermom40 It's great to see you in our Fitbit Community. I appreciate the time spent trying to get the syncing issue resolved.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch and see if it stays connected to your phone.

 

Hope this helps.

JuanJo | Community Moderator

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