Versa not syncing all my hours of activity

[beemc]

My versa has me as 9 out of 9 activity hours for today, but the App only shows 8 of 9 for the same day (missing 9am only). Happens a lot but its been worse since the app went down a couple of months ago. Thanks.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @beemc, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Fitbit Versa since it doesn't sync all the hours of activity to your Fitbit app. I would like to know if the issue persists or if it got resolved.

In the meantime, make sure that your phone has the most recent Fitbit app installed. If the app is up to date, try logging out of the app, restart your phone, open the app and log in. Finally, monitor your next day's activity and see if all the hours get synced properly.

Keep me posted on the outcome.