help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not syncing to my iPhone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-12-2018 16:42

‎11-12-2018 16:42

I’ve had my Versa for less than a month. It has trouble syncing to my iPhone. I’m getting  frustrated! I’ve had to reinstall it numerous  Times to get it to sync to my iPhone. Is there a solution? 

Best Answer
0 Votes
1 REPLY 1

‎11-13-2018 05:27

‎11-13-2018 05:27

@APO- Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not syncing to your iPhone. I'd like you to try restarting your tracker as described in this help article. This will refresh your tracker internally. After this, try syncing your Versa manually again and see if it transfers your data as it should.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes