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Versa not syncing to my phone

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I just got a Versa and set it up and having been using it about 3 weeks now. So very disappointed that it won't sync with my phone and keep it updated. Had to uninstall and reinstall it every day at least 4 times a day. I think I am going to go back to my One, which worked perfectly and still does.  It is a Samsung 8 Edge, which I have had no issues with.

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Hi, which phone are you using? 

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