Versa not tracking active minutes

[TarynParris]

My brand new versa tracked active minutes in day one and day two, but has stopped tracking the active minutes. It’s not even a week old

[NellyG]

Try restarting it a couple of times and see if that fixes it. Let us know how you go 

Restart your tracker

[SDsss]

My versa is doing the same thing only two weeks old pay a lot of money for nothing have logged out rebooted phone and more

[Frankthetank3]

My Fitbit Verus was not tracking my “minutes” and “steps per hour”! I pressed the left button and the lower right button on my watch and it started working again!

[cubsfan17]

Try checking to make sure your height and weight is correct in your fitbit phone app. I had the same problem and checked mine and my weight was set to 10lbs ...don't know why but when I changed it to the correct weight my min started working