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Versa not tracking calories/ active minutes

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‎02-21-2019 11:50

‎02-21-2019 11:50

I am having issues for the last week, I have no idea what is going on. my versa is not tracking my calories correctly. I do over 20k steps a day and register 800 calories. when i am working out I will check out my calories and I will see a the number actually decrease. I go to the gym daily and work out for 1 hour and it does not track my active minutes. I spent almost 200 on this thing and its not accurate. 

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‎02-21-2019 12:01

‎02-21-2019 12:01

I’m having the same issue, tried resetting three time and turning it off and on and nothing has worked 😞

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‎02-21-2019 12:22

In response to Haysyo

‎02-21-2019 12:22

@Haysyo I have done the same nothing works!

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‎02-21-2019 12:29

In response to Ryuncosa

‎02-21-2019 12:29

Very odd! Only got mine for Christmas so I’ll be disappointed if it’s faulty already

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