04-20-2020
06:30
- last edited on
05-05-2020
09:41
by
JuanJoFitbit
04-20-2020
06:30
- last edited on
05-05-2020
09:41
by
JuanJoFitbit
can someone help me? or point me in the direction to how to get my versa 2 to show my heartrate during the night when I am asleep? it seems like it stops heart rate tracking ever night just before midnight....any help on this would be great..thanks.
Moderator edit: updated subject for clarity
05-05-2020 09:40
05-05-2020 09:40
Hi @starfirey2k, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.
I'd like to follow up and help you with your Fitbit Versa 2 since it doesn't track your heart rate while you are asleep.
Please check out this help article, which explains how your Versa 2 tracks your heart rate including while sleeping.
In case the issue persists, restart your watch as described in this help article. After this, try the troubleshooting steps listed in this help article since are great in case there are factors that affect the heart rate tracking.
Keep me posted on the outcome.