Versa not tracking my stats accurately

[Lsr1947]

I have had the versa for less than 3 months.  I began having problems within the first two weeks of use.  I followed suggestions found on the community help; at first they worked but then the data on my watch got increasingly overstated.  I walked 25 steps, recorded 257.  Sat in a chair reading, recorded 700.  Steps shown were more than 2000 over steps on my iPhone.  In addition, my watch was recording floors even though I was walking on flat terrain.   A few days it recorded as many as 12 floors.  

Finally emailed customer support and did several tests before a factory reset.  NowI can’t pair with Bluetooth nor find my WiFi.  Steps are still wrong.  Asked for a refund.  Too late, past 45 days.  (It’s actually around 70days). I am throwing it in the trash.  I don’t want a replacement 

Moderator edit: updated subject for clarity

[JuanJoFitbit · Accepted solution]

@Lsr1947 Welcome to our Fitbit Community! I'm sorry to hear that your Versa is not tracking your stats accurately and the 45 days return window has already passed. I totally understand your frustration about this and that you don't want a replacement unit. I truly appreciate your feedback and comments about this.

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