Versa not tracking outdoor cycling data such as distance, speed, route etc

[ptmcmanus]

My versa is not tracking cycling data other then calories. I reset the watch dolling instructions and stl nothing. I sync my data with Strava and the only thing it showed on Strava was calories. What's wrong? How can I fix it? 

[Marrrmaduke]

@ptmcmanus First of all, do you start your cycling exercise manually on your Versa? Only workouts with GPS tracking will get synced to Strava and will have the route and distance recorded. If you're manually tracking, yet still see no stats, that would mean your GPS connectivity failed. Please double check in the Settings of the Exercise app on your Versa that GPS tracking is enabled for your type of exercise. If it is and the issue still persists, that would mean that the location services are getting killed by the OS of your phone. Which phone model and OS do you have? Please make sure that both GPS and Fitbit mobile app are not being optimized in the Battery Settings (if you're on Android). If you're on Apple please make sure location services are set to Always.