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Versa not tracking sleep stages

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‎07-31-2019 11:51

‎07-31-2019 11:51

My Versa is only a few weeks old. It tracked sleep stages for about 2 weeks but now says it can’t. I have cleaned the device, tried different wrist placement and nothing seems to be working. 

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‎07-31-2019 11:54

‎07-31-2019 11:54

Hi and welcome to the Fitbit Community!

 

Have you tried restarting your watch? 

 

Check out this link: 

 

https://help.fitbit.com/articles/en_US/Help_article/1186

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