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Versa not turning back on after factory reset

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‎04-18-2020 18:56 - last edited on ‎09-07-2021 13:05 by Moderator Alum

‎04-18-2020 18:56 - last edited on ‎09-07-2021 13:05 by Moderator Alum

Hi, I performed a factory reset on my Fitbit Versa and since then I have been unable to turn it back on. I have had it charging and have been holding down the buttons to try turn it back on with no luck. I had no problems with the device until now. Thanks for your help

 

 


Moderator edit: format

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‎04-19-2020 12:14

‎04-19-2020 12:14

Try a Restart and do it several times if necessary. If that doesn't work, contact Customer Support.

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