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Versa not turning on after fully charged

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‎07-11-2019 13:24 - last edited on ‎07-12-2019 18:04 by Fitbit Moderator

‎07-11-2019 13:24 - last edited on ‎07-12-2019 18:04 by Fitbit Moderator

My Fitbit isn’t turning on after being fully charged.

 

Moderator edit: Updated subject for clarity 

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‎07-12-2019 18:07

‎07-12-2019 18:07

A warm welcome to the Community @TeamTerry. Thanks for letting me know that you've fully charged your Versa. 

 

I would like you to restart your Versa and try charging it once again, this time try charging it using another USB. 

 

I'll be around if you need further assistance. 

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